Popular questions
Minimum booking period?

The minimum reservation period is 2 days.

Living conditions during quarantine?

To stay at the hotel, guests must provide one or more of the following documents: a certificate of full vaccination against coronavirus (COVID-19), a recent valid negative PCR test for coronavirus or a current certificate of full recovery from the disease (COVID-19).

What are the terms of prepayment?

To confirm your reservation, the Guest must make a prepayment of 100% of the total cost of the reservation. In case of cancellation of the reservation or in case of no-show, the Guest will be charged a penalty in the amount of 100 (one hundred) percent of the prepayment made earlier.

Rules of check-in, estimated time?

Rules of check-in, estimated time? Check-in is from 14:00 on the day of arrival local time;
Guests check out until 11:00 am on the day of departure local time. Departure of the Guests after 11:00 is considered late and is charged hourly. If the Guest stays for more than 5 hours, then the full room rate per day is charged;
When checking into the hotel, payment for accommodation is charged in the amount of 100% of the room rate for the entire period of the booked days. The final payment for accommodation is made at the Hotel, upon check-in. In case of premature departure of the Guests from the Hotel, the remaining amount (paid days of stay) is not refundable. Hotel services at the discretion of the Guest can be paid in cash or by card.

Are there any drinks or snacks offered in the SPA recreation area?

It is forbidden to drink alcohol and eat in the SPA area.